Shipping & Returns

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping charges for your order will be calculated and displayed at checkout. We currently ship within the United States via standard ground shipping.

Standard Shipping

3–7 business days

Handling Time

1–2 business days

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

If your order is damaged, lost, incorrect or misdescribed, contact support@maneapp.com so we can help resolve it. Please keep available packaging and photographs of any damage. Nothing in our delivery terms transfers risk to you earlier than applicable law permits or limits your statutory remedies.

Contact support@maneapp.com within 14 days after receiving your goods to tell us that you wish to cancel or return your purchase. You do not need to give a reason for exercising a statutory cancellation right. For one order delivered in separate shipments, the applicable period starts when the last goods arrive. Send the goods back within 14 days after notifying us. We will provide return instructions; a clear cancellation notice sent within the deadline does not depend on our prior approval.

You may inspect goods as you would in a shop. Where legally permitted, we may account for diminished value caused by handling beyond what is necessary to assess them. Any longer or stronger rights under applicable law continue to apply.

A change-of-mind return may be excluded for an item supplied with a genuine health or hygiene seal if you break that seal after delivery and the item then cannot safely be returned for those reasons. This exception applies only where legally valid and disclosed before purchase. Opening ordinary shipping packaging alone is not a blanket reason to deny a return.

For eligible cancellations, we refund the purchase price and the applicable original standard-delivery charge, using the original payment method unless another method is agreed without extra fees. Refunds are made without undue delay and within the applicable statutory period. Where permitted, we may wait until we receive the goods or evidence of their return, whichever comes first. We do not charge a restocking fee for a statutory withdrawal.

For future change-of-mind purchases, you pay the direct return-postage cost where this was disclosed before purchase and the law permits it. MANË covers return costs where required for faulty, damaged, incorrect or misdescribed goods, and honors any free-return promise made for your order. Contact us about such problems; cancellation exceptions do not remove your statutory remedies.

Nothing in this policy limits your statutory consumer rights. Genuine business-to-business purchases use the separately agreed business terms; they are not automatically subject to consumer cancellation rights.

If you have questions about your order, please reach out to us at support@maneapp.com.